Receptionist jobs at Umalusi offer an opportunity for candidates with an NQF Level 4 qualification to join the Council for Quality Assurance in General and Further Education and Training. The Receptionist position involves customer service, handling calls, assisting visitors, managing messages and supporting administrative activities. Candidates with relevant receptionist or call centre experience and customer service qualifications may have an added advantage.
Job Overview
Umalusi, the Council for Quality Assurance in General and Further Education and Training, is hiring for a Receptionist position. The role is focused on providing an efficient reception and telephone service while assisting members of the public, stakeholders, visitors and employees.
The successful candidate will handle incoming calls, receive visitors and clients, manage messages and parcels, respond to telephone queries and assist with various administrative duties. The position also includes supporting the Public Relations and Communication unit with other duties assigned by the supervisor.
The advert does not specify a salary or additional employment benefits.
Key Responsibilities
- Answer, screen and transfer calls to the relevant unit or person.
- Take and relay messages.
- Provide information to callers.
- Resolve telephone queries where possible.
- Deal with queries from the public and stakeholders.
- Receive walk-in visitors and clients.
- Confirm the reason for visits and contact the relevant employee to accompany visitors to the venue or office.
- Receive mail and parcels and sign for receipt where applicable.
- Liaise with the Records Unit and relevant employees regarding the collection of parcels at reception.
- Develop weekly reports.
- Assist the Housekeeper with printing meeting schedules.
- Keep the reception area clean and tidy.
- Assist the Public Relations and Communication unit with other duties assigned by the supervisor.
Requirements
Essential Requirements
- Hold a National Certificate (Vocational), National Senior Certificate, Senior Certificate, or equivalent National Qualifications Framework (NQF) Level 4 qualification.
Preferred Requirements
The following are listed as added advantages:
- At least one year of relevant experience as a receptionist or call centre agent.
- A customer service or call centre-related qualification.
Benefits
The advertisement does not specify a salary, allowances, perks, or other employment benefits.
How to Apply
Interested candidates should apply now for the Receptionist vacancy at Umalusi.
For more information and to submit your job application, visit the Umalusi Careers section at www.umalusi.org.za
Applicants should ensure that they meet the stated qualification requirements and review the official vacancy information before applying.
Closing Date
02 September 2026 at 16h00.
