As a Vehicle Service Advisor at Express Pros in Silverton, you will play a vital role in ensuring exceptional customer service and satisfaction. We are actively hiring for this permanent position and encourage applicants with relevant experience to apply now.
Overview
The Vehicle Service Advisor position at Express Pros is ideal for individuals who thrive in customer-facing roles. You will be responsible for providing expert advice to clients regarding vehicle services and repairs, helping to enhance customer loyalty and satisfaction. Express Pros is committed to delivering high-quality automotive services, making this role essential in the customer experience journey. Join our dynamic team and be a part of a company known for its commitment to excellence and professional growth.
Key Responsibilities
- Advise customers on vehicle service needs based on industry standards and experience.
- Manage day-to-day operations of service appointments and customer follow-ups.
- Communicate effectively with clients to gather information about vehicle issues and services required.
- Utilize MS Office to document service records and customer interactions.
- Provide exceptional customer service to foster long-term relationships.
Requirements
- Education: Grade 12 or equivalent qualification.
- Experience: 2–3 years in a vehicle service advisor role.
- Skills: Proficient in MS Office; excellent communication skills in Afrikaans and English; strong customer service abilities.
- Preferred: Prior experience in customer service within the automotive industry is a plus.
Benefits
- Competitive salary based on experience.
- Opportunities for professional development and growth within the company.
- A positive work culture that emphasizes team collaboration and work-life balance.
- Comprehensive benefits package, including incentives for outstanding performance.
How to Apply
Ready to kickstart your career as a Vehicle Service Advisor? Apply now by submitting your CV to yolandi.marais@expresspros.co.za or contact us at 0860 403 500. Don’t miss this opportunity to join a dedicated team in the automotive industry!