Medical Receptionist/Administrator jobs offer an excellent opportunity for an experienced healthcare administrator to join an orthopaedic practice at Netcare Blaauwberg Hospital in Sunningdale. FVT HR Consulting is recruiting for a permanent position suited to a professional, reliable and detail-oriented candidate. The role is ideal for someone who enjoys working in a fast-paced clinical environment and has strong patient-handling and administrative skills.
Job Overview
FVT HR Consulting is recruiting a Medical Receptionist/Administrator on behalf of its client, an orthopaedic practice based at Netcare Blaauwberg Hospital, Sunningdale. This is a permanent position requiring a confident and organised individual who can manage patient communication and support smooth practice operations.
The successful candidate will handle patient queries, administrative duties, clinical documentation, hospital coordination and communication with doctors, suppliers and other healthcare professionals. The position requires accuracy, confidentiality and a compassionate approach to patient care.
This role is suited to a confident, well-organised individual who takes ownership of their work, is comfortable using practice management systems and technology, and enjoys providing a warm, professional experience to patients in a busy practice environment.
Key Responsibilities
The Medical Receptionist/Administrator will:
- Manage patient queries via email, WhatsApp and telephone promptly and professionally.
- Assist with general administrative duties to ensure smooth practice operations.
- Provide patients with pre-operative and post-operative instruction documentation.
- Handle patient complaints or concerns with empathy, escalating where necessary.
- Liaise with hospitals and theatre coordinators to book and confirm surgical slots.
- Compile and submit theatre lists to the relevant hospital/facility.
- Coordinate with anaesthetists, scrub nurses and other surgical team members.
- Track and follow up on surgical consumable or implant requirements with suppliers.
- Liaise and communicate with the practice’s third-party billing company regarding claims, patient accounts, pre-authorisations and billing queries.
- Maintain accurate and confidential patient records in line with POPIA/HPCSA requirements.
- Scan, file and archive clinical documentation and referral letters.
- Request and coordinate medical records or imaging from other facilities.
- Order and manage office and medical stationery supplies.
- Liaise with referring doctors and their rooms to manage referrals.
- Assist with onboarding new patients and capturing demographic information.
- Coordinate equipment servicing or facility maintenance requests when required.
Requirements
Essential Requirements
- National Senior Certificate (Grade 12) – minimum requirement.
- Fluency in Afrikaans and English, written and verbal.
- Previous experience working in a medical doctor’s practice.
- Excellent communication skills.
- Strong computer literacy.
- Ability to work independently.
- A compassionate approach to patient care.
- A high level of accuracy in administrative tasks.
Preferred Requirements
- Previous experience specifically within an orthopaedic surgeon’s practice is highly preferred.
- Proficiency in Vericlaim is advantageous.
Benefits
The advertisement does not specify a salary, medical aid, pension, bonuses or other employment benefits.
It does confirm that this is a permanent position within a busy orthopaedic practice and offers an opportunity to work in a professional clinical environment involving patient administration and practice operations.
How to Apply
Interested candidates should apply now by submitting their CV for consideration.
Submit your CV to:
bianca@fvtconsulting.co.za
When applying, ensure your CV clearly highlights your medical reception, healthcare administration, computer literacy and relevant practice experience.
Only shortlisted candidates will be contacted. If you do not hear back within two weeks of applying, please consider your application unsuccessful. The recruiter reserves the right to update or remove the vacancy at any time based on preference and/or business needs.
Closing Date
29 August 2026
Additional Job Information
- Job Title: Medical Receptionist/Administrator
- Employer/Recruiter: FVT HR Consulting
- Client: Orthopaedic practice
- Location: Netcare Blaauwberg Hospital, Sunningdale
- Employment Type: Permanent
- Industry: Healthcare / Medical Administration
- Work Status: On-site
- Salary: Not stated
- Experience: Previous medical doctor’s practice experience essential
- Preferred Experience: Orthopaedic surgeon’s practice
- Software: Vericlaim proficiency advantageous
